The Nigerian Communications Commission (NCC) has announced its intention to partially restrict Globacom customers from making calls to MTN lines due to an alleged failure to settle interconnect charges. The decision was disclosed in a public notice signed by Reuben Muoka, Director of the Public Affairs Department, on Monday.
According to the notice, the
NCC has granted partial approval for the disconnection of Globacom from MTN
Nigeria Communications Plc. With 61.39 million mobile subscriptions on Glo’s
network as of August 2023, the lines will be unable to make calls to MTN lines starting
from January 18, 2024.
In accordance with Section 100
of the Nigerian Communications Act, 2003, and Paragraph 9 of the guidelines on
the procedure for granting approval to disconnect telecommunications operators,
2012, the NCC stated, “Globacom does not have sufficient or justifiable reason
for non-payment of the interconnect charges.”
The NCC explained that subscribers of Globacom will no longer be able to make calls to MTN but will still be able to receive calls. The partial disconnection will allow in-bound calls to the Globacom network and will continue until otherwise determined by the commission.
This is not the first instance
of Glo subscribers facing disconnection from making calls to MTN. In 2019, MTN
briefly disconnected Glo subscribers over a N4 billion debt following a
directive from the NCC.
Despite anonymous sources
claiming that Glo had settled its account with MTN, the telecom regulator
proceeded with the partial disconnection. An MTN source stated that the company
had yet to receive the payment and refrained from issuing a formal statement.
Industry experts are closely
monitoring the situation, acknowledging that only MTN and Glo can resolve this
protracted issue. Adeolu Ogunbanjo, President of the National Association of
Telecoms Subscribers, expressed support for the NCC's action but highlighted
the potential impact on subscribers, noting that people with Glo lines won’t be
able to call MTN friends, businesses, and more.
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